Collection, Use, and Sharing of User Data
We are the sole owners of the User Data collected on this Site. We only have access to information that you voluntarily provide to us via e-mail, through your use of the Site or other contact with us. We will not sell, lease or license User Data to anyone.
We will use your User Data to respond to you regarding the reason you contacted us. We will not share your User Data with any third party outside of our organization, other than as necessary to fulfill any request made by you (including for the purposes of sending an offer, posting for approval, or to provide any services requested by you).
Your Access to and Control Over User Data
You may opt out of any future contacts from us at any time. You can do any of the following at any time by contacting us via the e-mail address or phone number given on this Site: (i) inquire and receive information about what User Data we have collected about you, if any; (ii) change or correct any User Data we have about you; (iii) require us to delete any User Data we have about you; or (iv) otherwise express any concern you have about our use of your User Data.
We take precautions to protect your User Data. When you submit any User Data via the Site, your information is protected both online and offline.
Whenever we collect your User Data, such User Data is encrypted and transmitted to us in a secure way. You can verify the secure nature of the collection of your User Data by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the page of the Site.
While we use encryption to protect sensitive information transmitted online, we also protect your User Data offline. Only employees or independent contractors who need your User Data to perform a specific job (e.g. billing, customer service, or providing services to you) are granted access to such User Data. The computers/servers in which we store User Data are kept in a secure environment.
In order to use this Site, each user must first complete the registration form. During registration, a user is required to give certain information (such as your name and email address). This information is used to contact you about the products/services identified on our Site about which you have expressed interest. You may have the opportunity to provide demographic information about yourself (e.g., your gender or age), but it is not required.
Marketing Service Subscription
In order to secure Torchlite’s services, you must provide certain User Data (e.g. your name, e-mail address, credit card number, expiration date, and other payment information). This information is used for billing purposes and to fulfill your marketing directions. If we have trouble processing an order, then we will use your User Data to contact you.
We use “cookies” on this Site. A cookie is a piece of data stored on a Site user’s hard drive to help us improve your access to our Site and identify repeat visitors to our Site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our Site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our Site. Usage of a cookie is in no way linked to any User Data on our Site.
We may share aggregated demographic information with our partners and advertisers, the basis of which could be User Data; provided, however, any such aggregated demographic information shall not be linked to any personal information that can identify any individual person.
If you are a customer of Torchlite, we use third-party marketing experts to fulfill your marketing campaigns, and a credit card processing company to bill users for these services. These individuals and companies do not retain, share, store or use User Data for any purposes other than performing marketing services or billing services, as the case may be. When the user signs up for marketing services, we will share names, or other contact information that is necessary for the third-party marketing experts to provide services to such user.
This Site may contains links to other websites. We are not responsible for the content or privacy practices of such other websites. We encourage our users to be aware when they leave our Site and to read the privacy statements of any other website that collects personally identifiable information.
Surveys & Contests
From time-to-time our Site gathers information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose information pursuant thereto. Information requested may include contact information (such as name and email address), and demographic information (such as zip code and age). Contact information provided for the purposes of entering into any contest will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this Site.
The Site and the services and products we offer and sell are intended for businesses. Therefore, it is unlikely that children will use the Site or purchase the services or products we offer. Accordingly, we will not knowingly collect or use any personal information from children that we know to be under the age of 17. If you, as parent or guardian, become aware that your child has provided us with personal information without your consent, please contact us.